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Mother-ease Warranty
March 12, 2025 Stephanie Planchak

Mother-ease Warranty

Mother-ease takes great pride in offering durable and well-designed cloth diapers, diaper covers, and diapering accessories, all made locally in Ontario, Canada 🇨🇦.

They stand behind their products and provide a lifetime warranty on snaps and elastics, covering the reasonable lifetime of the diaper.

Key Points

  • Lifetime warranty on snaps and elastics (covering the reasonable lifetime of the diaper).
  • 1 year warranty against defects in materials and workmanship covering product stitching, seams, and fabric holes discovered upon receipt of the item on these products:  Sandy's Fitted Diapers, One Size Fitted Diapers, Wizard Duo Inserts, Reusable Nursing Pads, Baby Wipes, Absorbent Liners, and Wizard Boosters.
  • 6 month warranty against defects in materials and workmanship covering product stitching, seams, holes discovered upon arrival, and irregular deformity on these products: Diaper Covers, Wizard Uno's, Big Kid Training Pants, and Bedwetter Pants.
  • Valid from the date of purchase for the original owner.

What's not covered: Normal wear and tear, slight variances in snap placement, odor issues, pilling, leaks, staining, fading, repelling, fabric holes or tears, and loose stitching due to wash routine or regular use are not covered. Slight relaxing of elastics is not covered. Items caught, torn, or melted in the washer or dryer are not covered. 

Note: Avoid using products containing harsh solvents such as hydrogen peroxide (oxygen bleach), sodium percarbonate, or optical brighteners on Mother-ease products as this will nullify the warranty.

As part of their commitment to customer satisfaction, dedicated support is available anytime free of charge at Mother-ease for troubleshooting, washing advice and tips. You can access it anytime using this form. 

For warranty question or to submit a claim with Mother-ease, contact us and we will facilitate that for you. 

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